China's largest management software maker Superdata SMEs announced by the company has invested heavily in form, with 200 seats in the CallCenter (Software Customer Service Center) officially put into operation. The customer service center software, has the world's most advanced customer service management system, with predictable binding type of service and intelligent features, the computer send and receive faxes and monitoring functions and there is a rich question bank, Japan wiring capacity of 4,000 passengers.
According to reports, Superdata management software has been focused on small and medium enterprises. With the scale of the price advantage, tough market operation, Superdata in 2000, 2004 and 2006 respectively, pioneered the integration of financial Invoicing speed up to 3000, 20,000 yuan practical speed of about 5000, and Online ERP products , the three series of products to help speed up the leading domestic SME management pattern and trend of the market, making speed up to firmly hold market leadership.
Just three years time, Superdata has over 600,000 registered users. To meet the existing and potential customers the demand for services, Sudagongsi decided to set up a 200 seats in the CallCenter (Software Customer Service Centre) as an effective supplement to the existing service system. The industry believes that with the development of software industry, the software giant are looking for new profit model, while customer service has become the focus of the new competition, the software services industry, and professional trends are becoming evident.